Meet the Coaches

Karen is the Assistant Director of Academic Support and OnTrack at SU and oversees both programs. She is an Associate Certified Coach (ACC) through the International Coaching Federation (ICF).

Karen holds an M.S. in Cultural Foundations of Education from Syracuse University with a Certificate of Advanced Studies in Disability Studies. In addition, Karen meets regularly with her own caseload of students supporting them with both academic and social-emotional readiness as they embark on their college journey. Her focus is to empower and engage students through a growth-mindset approach with the goal of developing self-advocacy skills, independence, and decision-making.

Charlotte is passionate about helping people with disabilities advocate for themselves and achieve what they want for their lives. She brings extensive experience in disability advocacy, education, and person-centered support to her role as an OnTrack coach. She holds an M.S. in Library and Information Science from Syracuse University, as well as a B.A. in Philosophy and an M.S. in Social Work from the University of Wisconsin-Madison.

Throughout her career, Charlotte has championed self-determination and self-actualization across diverse settings, including roles as a school social worker at Malcolm Shabazz City High School, a psychiatric unit social worker, and Assistant Director of NC State University’s Disability Resources Office. Her expertise spans program evaluation, person-centered planning, and supporting individuals with disabilities in achieving their educational and personal goals.

Charlotte approaches coaching as a partnership aimed at empowering individuals to be and become their best selves. Her background in social work, combined with her experience in both secondary and postsecondary education, allows her to bring a strengths-based, holistic approach to supporting students in their academic journey.