Meet the Staff

Paula Possenti-Perez

Director
ppossent@syr.edu

Paula Possenti-Perez , M.S. Ed., began her tenure at Syracuse University in 2014 as the Director for the Center for Disability Resources. Her primary responsibilities include overseeing all disability-related resources and supports for undergraduate and graduate students attending Syracuse University and SUNY Environmental Science and Forestry. Committed to a climate of inclusive excellence and incorporating disability as a rich expression of diversity, under her leadership, CDR endeavors to lead nationally in creating a cultural shift in higher education, embracing a critical lens to social justice and disability in adopting an equity-minded praxis.

Bethany Heaton-Crawford

Associate Director & SUNY-ESF Access Coordinator
bbheaton@syr.edu

Bethany Heaton Crawford, M.S. Ed, M.S. Ed., is a Syracuse University graduate school alum.  Her primary responsibilities are to assist the Director in the operation and management of the center and in meeting our social justice mission to adopt equity-minded practices.  She also serves as the primary liaison and Access Coordinator who works with SUNY Environmental Science and Forestry students.

Judy Kopp

Associate Director
jkopp@syr.edu

Judy Kopp, M.Ed., began at Syracuse University in 2001, and has been with the Center for Disability Resources (CDR) since 2013. As Assistant Director, Judy supervises the access counseling staff and the academic support area.  She is also the support liaison to Falk College. As CDR represents a social justice model in envisioning disability as diversity, Judy is an advocate for equal access to all.

Karen Toole

Assistant Director – Academic Support & OnTrack at SU
kmtoole@syr.edu

Karen is the Assistant Director of Academic Support and OnTrack at SU and oversees both programs. She is an Associate Certified Coach (ACC) through the International Coaching Federation (ICF).

Karen holds an M.S. in Cultural Foundations of Education from Syracuse University with a Certificate of Advanced Studies in Disability Studies. In addition, Karen meets regularly with her own caseload of students supporting them with both academic and social-emotional readiness as they embark on their college journey. Her focus is to empower and engage students through a growth-mindset approach with the goal of developing self-advocacy skills, independence, and decision-making.

CDR Services

Andrea Stehle

Services Coordinator
asstehle@syr.edu

Ben Jones

Operations Coordinator
bcjone02@syr.edu

Ben Jones holds a B.A. in Anthropology from Syracuse University (Class of 2015) and a Master’s in Disability Services in Higher Education from the City University of New York CUNY (Class of 2022). He manages the Accommodate Software system for CDR and works behind the scenes to ensure students can access all the required features.

Kristofor Minta

Assistant Coordinator of Services
kpminta@syr.edu

Kristofor Minta holds a B.A., from Vanderbilt University as well as an MFA from Syracuse University. Kris is focused on training students in the use of assistive technology, and is also responsible for managing our network of peer note-takers.  He is a published poet and translator and teaches the occasional writing course at SUNY-ESF.

Meaghen Gape

Admin Specialist
disabilityresources@syr.edu

Michael Grattan

Assistant Coordinator – Alternate Format
CDRalternateformat@syr.edu

Michael holds a B.S. in Psychology from the Pennsylvania State University as well as an M.S. in the Cultural Foundations of Education and a C.A.S. in Disability Studies from Syracuse University. Michael’s primary area of focus is on Alternative Format and Assistive Technology.

Academic Support & OnTrack

Charlotte Flynn

OnTrack Coach
clflynn@syr.edu

Charlotte is passionate about helping people with disabilities advocate for themselves and achieve what they want for their lives. She brings extensive experience in disability advocacy, education, and person-centered support to her role as an OnTrack coach. She holds an M.S. in Library and Information Science from Syracuse University, as well as a B.A. in Philosophy and an M.S. in Social Work from the University of Wisconsin-Madison.

Throughout her career, Charlotte has championed self-determination and self-actualization across diverse settings, including roles as a school social worker at Malcolm Shabazz City High School, a psychiatric unit social worker, and Assistant Director of NC State University's Disability Resources Office. Her expertise spans program evaluation, person-centered planning, and supporting individuals with disabilities in achieving their educational and personal goals.

Charlotte approaches coaching as a partnership aimed at empowering individuals to be and become their best selves. Her background in social work, combined with her experience in both secondary and postsecondary education, allows her to bring a strengths-based, holistic approach to supporting students in their academic journey.

Claude Bisson

OnTrack Coach
cobisson@syr.edu

Claude holds an M.Ed. in Special Education, specializing in neurodivergent youth. Claude views disabilities from a lens of social justice and intersectionality, embracing accessibility and community empowerment. His ADHD/LD coach position within the OnTrack program empowers students through active engagement in self-reflection, perspective-taking, and functionality in their executive functions.

Colleen Tedeschi

OnTrack Coach
ctedesch@syr.edu

Colleen holds an M.Ed. in Special Education, from Nazareth College and a Certificate of Advanced Studies in Educational Leadership from Syracuse University. Collen spent most of her career (20+ yrs.) in public education as a special education teacher, sixth-grade teacher, and administrator. She transitioned to higher education as an ADHD/LD coach in The OnTrack Program at SU. Colleen takes pride in developing a trusting and supportive relationship with her OnTrack students. Colleen is completing her advanced coaching certification through the JST Coaching Program. Colleen brings energy and focus when working with her students while providing personalized support to enhance their academic success and social acclimation with their college transition.

Erin Engelhardt

OnTrack Coach
ekengelh@syr.edu

Erin is an ADHD/LD coach for the OnTrack @ SU program. Erin earned her MS in Higher Education Administration from Syracuse University in 2004 after completing her BS in Psychology at Le Moyne College in 2002. Erin previously served as an access counselor at CDR and has over a decade of academic support experience working with student-athletes.

Julie Smith

OnTrack Coach
jusmith@syr.edu

Julie is currently an ADHD/LD coach for the OnTrack @ SU program. Julie earned her BS in Special Education and Elementary Education with Human Development Concentration from SUNY Geneso. She earned her MS in Literacy Education from SUNY Cortland. Julie has over a decade of full-time teaching experience in NYS public schools. She completed her ADHD Coaching, Student Success Coaching and Advanced Coaching skills courses via JST Coaching & Training. Julie is a proud mom of three amazing children of her own and enjoys spending treasured moments with them, her labrador retriever, and her entire family.

Mariam Kanaan

Access & Success Advocate
mkanaan@syr.edu

Mariam works in all areas of operations within the Syracuse University Center for Disability Resources (CDR). She works closely with the CDR Access Coordinators to identify and conduct intentional outreach to students with disabilities to address social, emotional, and academic concerns impacting their success and retention. In her current role, Mariam works to enhance access for all students in her role by engaging in outreach to campus partners to facilitate and develop a positive relationship with the center. She also provides personalized, direct academic support for students who are unable to register with our office.

Access Coordinators

Annette Jenner-Mathews

Senior Access Coordinator
arjenner@syr.edu

Annette Jenner-Matthews is trained as a Cognitive Neuroscientist with a particular interest in reading disabilities. In recent years she has taken several courses in disability studies and continues to research topics related to disability disclosure, stigma, and academic ableism in higher education. She has held faculty positions at several institutions, including Syracuse University before joining the staff at Center for Disability Resources as an Access Coordinator in 2014. Annette holds a B.A. from Mount Holyoke College and a Ph.D. from Harvard University.

Danielle Axelson

Access Coordinator
daxelson@syr.edu

Danielle Axelson holds a B.S. in Communication from SUNY Geneseo. She serves as an Access Coordinator and is the primary liaison for the Whitman School of Management at Syracuse University. 

Leanne Burrell

Access Coordinator
lbburrel@syr.edu

Leanne Burrell holds a M.S. in Political Science/History from SUNY Oswego and a M.Ed. in School Psychology from Loyola University, Chicago. Leanne enjoys working one-on-one with students to provide academic accommodation to offset the impact of disability on academic achievement, allowing students with disabilities to shine in the classroom and graduate at levels commensurate with non-disabled peers.

Mary Kate Menges

Access Coordinator
mmenges@syr.edu

Mary Kate Menges holds a B.S., in Recreational Therapy from SUNY Cortland. She serves as a primary liaison and Access Coordinator for the College of Engineering and Computer Science, College of Arts and Sciences. Mary Kate is passionate about equal access for all students and promoting a diverse and inclusive environment in higher education.

Mike Mazzaroppi

Access Coordinator
mwmazzar@syr.edu

Michael Mazzaroppi holds a B.A. from Gallaudet University and an M.Ed. from Syracuse University.  Michael is interested in reframing what people traditionally view as “disabilities”, and instead, having them see it as part of diversity because this is how he sees his disability. This helps him as an Access Coordinator when working with students and their families because he will not see their “deficits” but rather their successes. Mike also teaches American Sign Language (ASL) at Syracuse University

Portia Altman

Access Coordinator
pjaltman@syr.edu